SPECIFICATIONS

AI Processor: Alder Lake-N N100

Battery: 7.7V Lithium polymer battery 3000MAH

CPU: Intel N-series Alder Lake-N N100 4 cores 4 threads 6M cache 3.40 GHz

DDR4: 8GB-16GB-32GB

Feature: Wireless

Product color: Grey

SSD: 128GB-256GB-512GB-1TB-2TB

Screen Resolution: 1920x1200FHD 2K

Size: 11-inch Dual Screen 2 in 1 Laptop

System: Windows 11

USB TYPE-C: USB 3.2 Gen 1 Type-C/DisplayPort/Power (PD) *1

Wi-Fi: Wi-Fi 6 (802.11ax) Bluetooth5.2

after-sales service: Onsite Training and Inspection

body material: Metal

brand name: OEM

cooling system type: Cooling Fins

display ratio: 16:10

display resolution: 2 K

graphics card brand: Intel

graphics card type: Integrated Card

hard drive type: SSD

if dual screens: 11 inches+ 11 inches

keyboard language: English

operating system: Windows 11

optical drive type: None

package: Yes

panel type: IPS

place of origin: Guangdong, China

plugs type: US.EN.UK.

port: 2*USB3.0 Type-C

ppi: 329

private mold: Yes

processor core: Quad Core

processor main frequency: 3.4ghz

processor manufacture: Intel N100

processor type: Intel N100

products status: New

refresh rate: 65HZ

screen size: 11"

series: For Home & Student

thickness: 18 - 20mm

video card: Intel UHD Graphics

video memory type: GDDR4

warranty(year): 1-Year

wlan: WiFi 802.11 a/b/g

Products Description

Size	11inch Dual screens 2 in 1 Laptop 1920x1200FHD Resolution
CPU	Intel® Processor N-series /Alder Lake-N N100 4 cores 4 threads, 6M cache, Max Turbo Frequency 3.40 GHz
GPU	Intel® UHD Graphics
System	Windows 11
DDR4	8GB-16GB-32GB
SSD	128GB-256GB-512GB-1TB-2TB
Network	Wi-Fi 6 (802.11ax) + Bluetooth5.2
Camera	2.0M
Touch screen	Capacitive touch screen 10 point
Ports	USB 3.2 Gen 1 Type-C/DisplayPort/Power (PD) *1, USB 3.0 TYPE-C *1
Weight	1.2kg
Language	English, French, German, Spanish, etc. (possibility to choose other languages)
Battery	7.7V Lithium polymer battery 3000MAH
laptop size	259X175X23MM
Product color	Grey

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Packing&Shipping

Company Introduction

Certifications

FAQ

Q: Can I add my own logo or branding to the device?

A: Yes, we support various branding options including logo printing, startup logo customization, and packaging design.

Q: What certifications are available (CE, FCC, RoHS, etc.)?
A: We can provide CE, FCC, RoHS, and other region-specific certifications upon request to meet your compliance needs.

Q: Do you support software development?
A: We handle system and driver-level development, while application-level development is done by the client or a third-party
developer.

Q: Which operating systems do you support for development?
A: We support custom development based on Android, Windows, Linux, and Ubuntu OS

Q: Does this tablet pc support Android GMS (Google Mobile Service)?
A: Yes, it’s fully compatible with Android 14 GMS for smooth app integration.

Q: Do you support SDK services?
A: Yes, we offer SDK (Software Development Kit) services.

Q: Can you provide prototype samples?
A: Yes, we can provide prototype samples before bulk orders based on detailed requirements.

Q: Can we sign an NDA?
A: Yes, we can sign an NDA.

Q: What warranty does Pretech provide for products?
A: Pretech offers a standard one-year limited warranty for all products and a 3-month warranty for accessories. Warranty
extensions to 2 or 3 years are available for an additional fee.

Q: How do I choose the best shipping solutions?
A: Pretech provides multiple options to fit your needs:
1) Express Shipping (DHL/FedEx/UPS) – Fast delivery (3-7 business days), best for urgent, samll orders
2) Standard Air Freight – Cost-effective (3-10 business days), ideal for regular orders.
3)Sea/Rail/Road Freight – For large or bulk shipments (contact us for timelines and quotes).

We stand behind the quality of our products. This item comes with a limited warranty that protects against defects in materials and workmanship under normal use.

Coverage Details

• Covers manufacturing defects and material failures
• Valid for the period specified on the product or receipt
• Applies only to the original purchaser
• Excludes damage caused by misuse, accidents, or unauthorized repairs
• Proof of purchase may be required to make a claim

How to Claim

• Contact our customer support team with your order details
• Provide a description of the issue and photos if applicable
• Follow the instructions for returning the item or receiving a replacement
• Claims are processed within 5–10 business days after the item is received

Additional Notes

Please handle items carefully and follow usage instructions to maintain warranty coverage. For questions about coverage or claims, contact our support team.

We are committed to delivering your orders quickly and safely. All shipments are processed within 1–2 business days of receiving your order, unless otherwise specified. Delivery times may vary depending on the shipping method, location, and product availability.

Shipping Methods

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
• In-Store Pickup: Available for select items at participating locations

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the delivery status at any time using the tracking number provided.

Shipping Restrictions

• We currently ship only within the specified countries listed at checkout.
• Certain items may not be eligible for expedited shipping or in-store pickup.
• Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

Additional Notes

Please ensure that your shipping address is correct and complete to avoid delays. We are not responsible for lost or delayed packages due to incorrect information or carrier issues.

We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a refund or exchange, subject to the conditions below.

Eligibility for Returns

• Items must be unused, in their original packaging, and in resalable condition.
• Proof of purchase, such as a receipt or order confirmation, is required.
• Some items, including perishable goods or personalized products, may not be eligible for return.

How to Return an Item

• Contact our customer support team to initiate a return.
• Pack the item securely in its original packaging or equivalent.
• Ship the item to the provided return address using a tracked shipping method.

Refunds and Exchanges

• Refunds are processed within 5–10 business days after the returned item is received and inspected.
• Exchanges will be processed once the returned item is approved and the replacement is shipped.
• Shipping costs for returns may be the responsibility of the customer unless the return is due to a defect or error on our part.

Additional Notes

Please ensure that items are returned safely to prevent damage during transit. Contact our support team if you have any questions or need assistance with the return process.

We are committed to making eco-friendly choices that reduce our environmental impact. From responsible sourcing to sustainable packaging, every product is designed with the planet in mind.

Our Sustainable Practices

• Products made with recycled or responsibly sourced materials
• Packaging designed to minimize waste and be recyclable
• Energy-efficient manufacturing processes
• Carbon footprint reduction through eco-conscious shipping
• Support for environmental programs and initiatives

How You Can Help

• Recycle packaging after use
• Choose items marked as eco-friendly or sustainably made
• Consider consolidated shipping to reduce emissions
• Share sustainable practices with your community

Here are answers to some of the most common questions about this product. If you don’t see your question, feel free to contact our support team.

1. How long will delivery take?

Delivery typically takes 3–7 business days depending on your location and the shipping method selected at checkout.

2. Can I return the item if I’m not satisfied?

Yes. Items can be returned within 30 days of receipt, provided they are in original condition and packaging. See our Return Policy for full details.

3. Is this product covered by a warranty?

Yes. The product comes with a limited manufacturer’s warranty that covers defects in materials and workmanship. Refer to our Warranty Policy for details.

4. Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress.

5. Who should I contact for technical support?

For setup, troubleshooting, or other technical questions, please contact our Technical Support team via email or phone. Details can be found in the Technical Support tab.