SPECIFICATIONS

40m(open visual distance): Built-in 75 db(at 10cm)

95%(no condensation): working humidity

Application Age Group: Adult

Battery Included: Yes

Brand Name: KaiAqua

Certification: CE,FCC,RoHS

Choice: yes

High-concerned chemical: None

Origin: Mainland China

wireless: Wireless transmissiondi BLE 5.2 stance

working Built-in 75 db(at 10cm) temperature: -5°C to 45°C(23°F to 113°F)

This anti-lost device is a product based on Bluetooth technology. By using APP software to connect with mobile devices such as mobile phones, we can bind the items and valuables (such as keys and handbags) that users are easy to lose together, so as to realize the functions of anti-lost reminding of items, finding mobile phones, and taking photos remotely (such as taking photos at parties, taking selfies, etc.).

Product features:

1. Search function: bind the anti-loss device with valuables. When the device is connected with the Bluetooth of the mobile phone APP, use the search function of APP to make the anti-loss device make a sound, so as to find the items.

2. Looking for mobile phone function: When the device is connected to the mobile phone APP Bluetooth and needs to find a mobile phone, double-click the device button to call the mobile phone, and the mobile phone will make a sound.

3. Two-way alarm: Set the "Bluetooth disconnection alarm" switch in the software to realize two-way loss prevention. When the device is connected with the Bluetooth of the mobile phone APP, if the mobile phone is disconnected from the Bluetooth of the anti-lost device, both the mobile phone and the anti-lost device will give an alarm sound, and the item mobile phone is lost, giving an alarm reminder.

4. Self-timer function: When the device is connected to the mobile phone APP Bluetooth, use the self-timer function of the software to take photos wirelessly.

5. Disconnect location: When the item is disconnected from the mobile phone APP Bluetooth, the APP will record the lost position of the item after disconnection, and the lost position will be displayed in the map inside the APP after disconnection.

We stand behind the quality of our products. This item comes with a limited warranty that protects against defects in materials and workmanship under normal use.

Coverage Details

• Covers manufacturing defects and material failures
• Valid for the period specified on the product or receipt
• Applies only to the original purchaser
• Excludes damage caused by misuse, accidents, or unauthorized repairs
• Proof of purchase may be required to make a claim

How to Claim

• Contact our customer support team with your order details
• Provide a description of the issue and photos if applicable
• Follow the instructions for returning the item or receiving a replacement
• Claims are processed within 5–10 business days after the item is received

Additional Notes

Please handle items carefully and follow usage instructions to maintain warranty coverage. For questions about coverage or claims, contact our support team.

We are committed to delivering your orders quickly and safely. All shipments are processed within 1–2 business days of receiving your order, unless otherwise specified. Delivery times may vary depending on the shipping method, location, and product availability.

Shipping Methods

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
• In-Store Pickup: Available for select items at participating locations

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the delivery status at any time using the tracking number provided.

Shipping Restrictions

• We currently ship only within the specified countries listed at checkout.
• Certain items may not be eligible for expedited shipping or in-store pickup.
• Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

Additional Notes

Please ensure that your shipping address is correct and complete to avoid delays. We are not responsible for lost or delayed packages due to incorrect information or carrier issues.

We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a refund or exchange, subject to the conditions below.

Eligibility for Returns

• Items must be unused, in their original packaging, and in resalable condition.
• Proof of purchase, such as a receipt or order confirmation, is required.
• Some items, including perishable goods or personalized products, may not be eligible for return.

How to Return an Item

• Contact our customer support team to initiate a return.
• Pack the item securely in its original packaging or equivalent.
• Ship the item to the provided return address using a tracked shipping method.

Refunds and Exchanges

• Refunds are processed within 5–10 business days after the returned item is received and inspected.
• Exchanges will be processed once the returned item is approved and the replacement is shipped.
• Shipping costs for returns may be the responsibility of the customer unless the return is due to a defect or error on our part.

Additional Notes

Please ensure that items are returned safely to prevent damage during transit. Contact our support team if you have any questions or need assistance with the return process.

We are committed to making eco-friendly choices that reduce our environmental impact. From responsible sourcing to sustainable packaging, every product is designed with the planet in mind.

Our Sustainable Practices

• Products made with recycled or responsibly sourced materials
• Packaging designed to minimize waste and be recyclable
• Energy-efficient manufacturing processes
• Carbon footprint reduction through eco-conscious shipping
• Support for environmental programs and initiatives

How You Can Help

• Recycle packaging after use
• Choose items marked as eco-friendly or sustainably made
• Consider consolidated shipping to reduce emissions
• Share sustainable practices with your community

Here are answers to some of the most common questions about this product. If you don’t see your question, feel free to contact our support team.

1. How long will delivery take?

Delivery typically takes 3–7 business days depending on your location and the shipping method selected at checkout.

2. Can I return the item if I’m not satisfied?

Yes. Items can be returned within 30 days of receipt, provided they are in original condition and packaging. See our Return Policy for full details.

3. Is this product covered by a warranty?

Yes. The product comes with a limited manufacturer’s warranty that covers defects in materials and workmanship. Refer to our Warranty Policy for details.

4. Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress.

5. Who should I contact for technical support?

For setup, troubleshooting, or other technical questions, please contact our Technical Support team via email or phone. Details can be found in the Technical Support tab.